Accessible Formats and Communication Supports
Premium HR Solutions will, upon request, provide or arrange for the provision of, accessible formats and communication supports for persons with disabilities in a timely manner, taking account the person’s accessibility needs due to disability.
Premium HR Solutions will consult with the person making the request in determining the suitability of an accessible format or communication support.
Premium HR Solutions will also notify the public about the availability of accessible formats and communication supports.
Individuals who wish to provide feedback on our services and facilities provided to people with disabilities can be submitted through various alternate methods.
All feedback can be submitted:
Individuals that provide formal input will receive acknowledgement of their feedback, along with any resulting actions within 21 calendar days of receipt. Whenever possible, concerns and complaints will be addressed immediately. However, some feedback may require more time to address, be reviewed for action and possibly involve a number of key people within the organization.
The ultimate goal of our feedback procedures is to meet our service delivery expectations while responding to the requests of individuals with disabilities. Comments on how well the services provided by Premium HR Solutions are also welcome and appreciated.